Customer Care

We’re here to assist with all order inquiries product questions and support our team aims to respond within 24 to 48 business hours

  • Shipping

    Orders are processed within 1-2 business days. Online orders are not processed over the weekend or on

    Australian public holidays.

  • Returns

    We do not offer refunds. Please ensure your purchase selection is final, as we don't accept exchanges or refunds.

  • Contact

    We are pleased to assist, please send us an email.

    Hausdemodeste@outlook.com.au

    We aim to reply to all emails within 48 business hours.

    Please note that our customer service team is unavailable on weekends and public holidays.

Frequently Asked Questions

Where can I check the status of my order?

Tracking information will be emailed to you once your order has been dispatched.

Do you offer exchanges or refunds?

Due to hygiene reasons, all sales are final unless an item arrives faulty.

Hijab Care

We recommend gentle hand washing or cold machine wash with delicate care.

What is the estimated delivery time for my order?

Orders are processed within 1–3 business days. Tracking information will be emailed once dispatched.