We’re Here to Help
Our team is here to assist you with any questions regarding your order. We aim to respond to all enquiries within 24–48 business hours.
📧 hausdemodeste@outlook.com.au
🕒 Monday – Friday
We aim to reply within 24–48 business hours.
🌍 We proudly ship worldwide with tracked delivery.
Need Help Fast?
If your enquiry is about:
Order updates
Shipping
Product information
General support
Please include your order number in your message so we can assist you as quickly as possible.
Thank you for choosing Haus De Modeste. We appreciate every order and are committed to providing exceptional customer care.
FAQs
What makes the Mini Essentials different?
Our Mini Essentials are thoughtfully designed with three discreet adjustable buckles, allowing you to personalise the fit for all-day comfort. Crafted from premium breathable fabric, they offer a secure, lightweight feel without compromising on style.
Do you ship internationally?
Yes! We proudly offer worldwide shipping. Shipping costs and delivery times are calculated at checkout based on your location.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery times vary depending on your location and the shipping option selected at checkout.
Can I return or exchange my order?p
Due to hygiene reasons, we do not offer refunds or exchanges on any purchases. Please ensure you review your order carefully before completing your purchase.If your item arrives damaged or you receive the incorrect item, please contact us within 48 hours of delivery with your order number and photos so our team can assist you.
How do I care for my Mini Essentials?
We recommend hand washing in cold water or using a gentle machine cycle inside a wash bag. Lay flat to dry and avoid tumble drying to preserve the fabric and shape.